Legal Information

I89's Terms and Conditions — Your Rights & Responsibilities

Please read these Terms and Conditions carefully before using the i89 platform. All policies relating to account registration, bonus usage, payment processing, and responsible gaming are clearly outlined here.

Last updated: January 2026
Important Information
Age Restriction: 18+ Internationally Licensed For users in Bangladesh Applicable to every member Consent given upon registration

Key Points of the Terms and Conditions

The six key sections of i89's Terms and Conditions at a glance

Account Registration and Eligibility

You must be 18 years of age or older to open an account with i89. Each individual may only operate one account. Registration with accurate and truthful information is mandatory.

Bonus & Promotions Policy

Each bonus offer comes with specific wagering requirements. Bonus cash or free spins cannot be withdrawn directly — they become eligible for withdrawal only after the required betting conditions are met. Claiming bonuses across multiple accounts is strictly prohibited.

Payments & Withdrawals

I89 supports transactions via major mobile banking services including Mobile Banking, Nagad, and Rocket. Withdrawal processing typically takes between 15 minutes and 24 hours. Large withdrawals may be held if KYC verification has not been completed.

Security and Privacy

Keeping your account password secure is your own responsibility. i89 will never ask for your password via email or SMS. i89 reserves the right to temporarily or permanently suspend any account where suspicious activity is detected.

Responsible Gaming

Responsible gaming is i89's top priority. Protective tools such as deposit limits, self-exclusion, and cooling-off periods are available to all members. We are committed to the belief that gaming is for entertainment, not addiction.

Prohibited Activities

Any attempt to commit fraud, money laundering, or system hacking against the platform is strictly prohibited. If such activity is detected, the account will be terminated, the relevant authorities will be notified, and deposited funds may be forfeited.

Important Notice

By creating an account with i89, you are deemed to have read and agreed to these Terms and Conditions in full. If you do not agree with any of the terms, please refrain from using the platform.

1

General Provisions

I89 (www.i89.wine) is an international online gaming platform operating under a valid license. These Terms and Conditions constitute a legally binding agreement between i89 and all registered members. By using any service on the platform, you automatically become subject to this agreement.

I89 reserves the right to update these Terms and Conditions at any time. Changes take effect as soon as they are published on the platform. Members are expected to check this page regularly to stay informed of the latest terms.

  • This platform is intended for personal entertainment purposes only
  • Operating an account for commercial purposes or on behalf of a third party is prohibited
  • I89's content is protected by copyright
  • No part of the platform may be reproduced or distributed
  • I89 is not liable for any technical issues
2

Account Registration and Eligibility

Applicants must be at least 18 years old to register an account with i89. All information provided during registration — including name, date of birth, address, and phone number — must be accurate and truthful. Accounts registered with false information will be cancelled and deposited funds may be forfeited.

Each person may operate only one account. Opening multiple accounts from the same IP address, device, or payment method will be treated as duplicate accounts.

KYC Verification

Identity verification (KYC) is required for withdrawals above a certain amount. A copy of your national ID or passport may need to be submitted.

  • Provide a valid mobile number at registration — it will be required for OTP verification
  • Keep your account password strong and confidential
  • Sharing your account with or allowing others to use it is prohibited
  • Some services may be restricted until identity verification is complete
3

Deposit and Payment Policy

Deposits can be made via Mobile Banking, Nagad, Rocket, and bank transfer. The minimum deposit amount is fixed and may change from time to time. Deposits are generally credited instantly, though bank transfers may take 1–3 business days.

I89 ensures that all deposit transactions are fully encrypted and secure. Using third-party payment methods — that is, depositing from someone else's mobile banking account — is strictly prohibited. Deposits must always come from the member's own registered payment method.

  • The minimum deposit limit may vary in line with current offers
  • No additional charges are applied to deposits
  • I89 is not responsible for deposits made to an incorrect account
  • If there's a delay due to a payment gateway issue, please contact support
  • Suspicious deposits will not be processed without verification
4

Withdrawal Policy

To make a withdrawal, your account must have a sufficient balance and KYC verification must be complete. Withdrawals can only be made to the same payment method used for the deposit. Withdrawing from a bonus balance requires meeting the specified wagering requirements.

Warning

Winnings derived from bonuses cannot be withdrawn directly. The bonus balance will remain locked until the wagering requirement is fulfilled. Full details are listed on each bonus offer's page.

  • Withdrawal processing time: 15 minutes to 24 hours
  • Bank transfers may take 1–3 business days
  • Withdrawals are processed faster on KYC-verified accounts
  • A maximum daily withdrawal limit may apply
  • Withdrawals suspected of fraud will be held pending verification
5

Bonus & Promotions Policy

I89 regularly offers a range of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and free spins. Each offer has its own specific terms, detailed on the promotions page. These general Terms and Conditions apply to all bonuses.

Each bonus may only be claimed once, unless stated otherwise in the offer. Members must be active and meet the minimum deposit requirement to qualify. i89 reserves the right to modify or cancel any bonus offer at any time.

  • Wagering requirements are generally 10–30x the deposit plus bonus amount
  • Bonus usage may be restricted to specific games
  • Any unused bonus will be forfeited once it expires
  • Claiming bonuses through multiple accounts is strictly prohibited
  • VIP members enjoy exclusive bonus benefits
6

Gaming Rules

All games on i89 use internationally certified RNG (Random Number Generator) technology, ensuring every outcome is entirely random and unbiased. Live Casino games feature real dealers, yet results are always determined through fair and verifiable methods.

If a game session is interrupted due to a technical issue, i89 will attempt to refund the stake for that bet. However, losses resulting from internet disconnection are the member's own responsibility.

  • RTP (Return to Player) information for all games is available on the info page
  • Betting limits in Slots vary by game
  • Table limits must be observed in Live Casino
  • Separate multiplayer rules apply for Fish Games
  • In Sports Betting, bets will be refunded if an event is cancelled
7

Prohibited Activities

The following activities are strictly prohibited on the i89 platform. Violations will result in permanent account closure, forfeiture of funds, and referral to the relevant authorities where necessary.

Zero Tolerance Policy

I89 maintains a zero-tolerance policy against fraud and money laundering. Reporting suspicious transactions to the relevant financial intelligence authorities is a legal obligation of i89.

  • Opening or operating multiple accounts
  • Using a false identity or forged documents
  • System hacking or exploiting software vulnerabilities
  • Money laundering or illegal financial transactions
  • Bonus abuse or bonus hunting
  • Colluding with other members to manipulate game outcomes
  • Using automated bots or scripts to play games
8

Account Closure and Suspension

Members may request account closure at any time. The account will be deactivated within 24–48 hours of the request. Any remaining balance may be withdrawn before closure, provided there are no unresolved bets.

I89 reserves the right to temporarily or permanently suspend any account that violates its rules, without prior notice. The balance of a suspended account will remain frozen until the investigation is complete.

  • To voluntarily close your account, please submit a request through the support team
  • An inactivity fee may apply to dormant accounts (inactive for more than 12 months)
  • Permanently closed accounts cannot be reopened
  • New accounts cannot be opened while self-exclusion is active
9

Responsible Gaming

I89 believes gaming should be a source of entertainment, not a means of income. We encourage all members to play responsibly. Under i89's Terms and Conditions, each member is personally accountable for their own gaming behavior.

Protective Tools

Contact the support team to set deposit limits, loss limits, self-exclusion, and cooling-off periods. These tools are completely free and available to use at any time.

  • Never play with borrowed money or by drawing on your savings
  • If gambling feels like a problem, take a break or activate self-exclusion
  • If you're worried about a family member, please reach out to our support team
  • Users under 18 are not permitted to use the platform under any circumstances
  • For more information Responsible Gaming View the page
10

Dispute Resolution

For any disputes or complaints, please contact i89's customer support team in the first instance. The support team typically responds within 24 hours. Complex matters may require up to 7 business days to investigate.

If a matter is not resolved at the customer support level, it may be escalated to i89's licensing authority. The final decision on all dispute resolutions will be made in accordance with the licensing authority's ruling.

  • Include specific dates and detailed information when submitting a complaint
  • Keep screenshots or transaction reference numbers as proof
  • Server logs will be treated as conclusive evidence in disputes concerning game outcomes
  • The resolution process from complaint submission may take up to 30 days
11

Terms & Conditions Updates and Changes

I89 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Members will be notified of significant changes via email or SMS where possible, though this does not constitute an obligation on the part of i89.

Updated terms take effect from the date they are published on the platform. Continued use of the platform after any changes constitutes acceptance of the new Terms and Conditions.

  • The "Last Updated" date at the top of this page is always kept current
  • To request a copy of previous terms, please contact support
  • If you object to the updated terms, you may request account closure
12

Contact & Support

Our 24/7 customer support team is always on hand for any questions regarding i89's Terms and Conditions. You can reach us via live chat, email, or social media.

Support Contact

Email: [email protected]  |  Support: available 24 hours a day, 7 days a week.

  • Message us on live chat for support in Bangla
  • For urgent matters, please provide full details by email
  • Frequently Asked Questions FAQ Page You will receive

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